Reservations— Reservations are guaranteed with a deposit of one night’s lodging for each room reserved at the time of booking. Confirmation will be sent via email upon receipt of payment.
A hotel room, like an airline seat, is considered a ‘perishable’ commodity, for this reason (and due to our small size and the seasonal / resort nature of our business) we are unable to issue refunds for cancellations (or changes) that do not meet our cancellation/change policy. Thank you in advance for your understanding.
Cancellations/Change Policy for single room and groups
All canceled reservations are subject to a minimum cancellation processing fee of 10% of one night’s rate (those canceled inside of 30/45 days will also be responsible for any/all nights/rooms, not re-booked). Rooms canceled inside of the policy will be charged for all nights booked at the time of the cancellation, we will then do our utmost to re-book the room(s) / night(s) canceled. Any/all nights and rooms re-booked will be refunded.
For some guests, we recommend purchasing Travel Insurance for your trip to Ashland. While we do not endorse any specific policy, you can find all types of Trip Insurance on this website: www.squaremouth.com, it may cover any losses if a cancellation becomes necessary due to health reasons.
Rates—All rates based upon double occupancy, a charge of $49 per person per night is charged for each additional person. An additional $17 per night is charged if daybed or hide-a-bed is required for double occupancy (please notify us before arrival if daybed or hide-a-bed is required). Rates do not include 11.8% Lodging Tax. Rates are subject to change without notice. Reservations placed for the next calendar year are subject to the room rate at the time of check-in.
ALL RATES ARE SUBJECT TO CHANGE WITHOUT NOTICE
Group Reservation—The person making the reservations, will be our contact person for your group’s reservation. We would appreciate prior to arrival your advising us of room assignments. It is not uncommon for a guest to arrive expecting to be in a room to find a member of their group, who had arrived earlier, chose the room they were wanting.
Check In/Check Out
Room Service— Available Tues-Sat 5:00 PM to 8:30 PM. The Peerless Restaurant & Bar is closed for dinner/room service Sunday & Monday evenings.
Children— Your child’s safety is our utmost concern. For this reason and for the comfort of our guests, we only accept children over the age of 12.
Pets— We love pets, but sorry no pets are allowed in rooms or on Hotel grounds (this includes parking areas).
Service animals are allowed by law— The Peerless Hotel reserves the right (allowed by the ADA) to ask you these two questions.
Smoking—Welcome outdoors in our courtyard.
Please Note That We Have Free Wifi & Cable Music Channels, but No Televisions on the premise
The Peerless Hotel requires that all guests relax and enjoy their stay!